FAQ

FREQUENTLY ASKED QUESTIONS

Sales Services And Trade Terms

1. Do you have a 'Trade' price list?

We do offer clear pricing with considerable discounts based on order quantity available, in addition to discounts on shipping. In short, if you order more, we'll discount it more.

2. When can I get the price?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price. Please call us or tell us in your email so that we will regard your inquiry priority.

3. Do you supply in bulk?

SQ Floor as a manufacturer supplies  a wide range of flooring products ,for instance ,aqua floor,laminate floor,engineered hardwood floor,rigid core floor ,access raised floor and matched accessories. We are well placed to supply large quantity of products ,as well as  OEM/ODM/wholesale/distributor services.For more information please see contact by online service.

4. How can I get your samples?

Sample boards are available for each style of flooring and panelling offered in our collections. Please select a collection to view options. You can start to order your samples by talking us by online service.

5. How can I pay the sample fee and freight cost?

You can pay it by T/T if you are not satisfied with the freight cost you can pay collect.

7.Is there any support supplied to wholesalers/distributors?

Exquisite product sample book, electronic marketing book, free proofing, free customized packaging,

Exhibition board ,exhibition stand and other sales props to provide long-term cooperation dealers and wholesalers.

Good payment support when you are working with some large flooring business project if needed.

 

6. How can I get samples to check your quality?

After price confirmation, you can require for samples to check our quality. Normally it take 3 days to make a sample especially the samples are tailor made.0.5M2 samples is free. The clients need to cover the freight cost.

8. How long can I expect to get the sample?

Normally it takes 3 days to finish the samples. The sample delivery time from 3-5 work days depends on the express company you choose.

9. Are there minimum order quantities on the panel products?

Yes, there are. If you're ordering stocked boards, please contact us for stock styles since there are more than 300,000 square metre of perennial stock preparation and keep updating the inventory. You will find satisfied patterns either. If you are ordering from our custom board ranges, the minimum orders are in place both for manufacturing and delivery purposes (from a manufacturing point of view, your panels would not be value for money if made in smaller quantities).

10. What about the lead time for mass production?

Honestly, it depends on the order quantity and the season you place the order. The normal delivery time is around 10-35 days.

11. What is your terms of delivery?

We accept EXW, FOB, CFR, CIF, DDP, ect. You can choose the one which is the most convenient or cost effective for you.

12.What is your interior match project?

For decoration companies and small and medium-sized entity dealers, the product demand is large, the quantity is relatively small, and the warehouse space is limited. Interior Match Project will diversify the portfolio of our spot flooring, wallboard, ceiling and other products, helping customers to achieve a small number of multi-category efficient and fast delivery.

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